Shipping and Delivery
Moeva Hair Essentials Shipping Policy
Thank you for visiting and shopping at www.moevahairessentials.com. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping PolicyShipment processing time
All orders are processed within shipping is 3 - 7 business days. Orders received after business hours will be processed on the next business day. Due to Covid-19 some packages maybe delayed.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
moevahairessentials.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
moevahairessentials.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.